At SaveHatke, we respect your privacy and are committed to protecting the personal information you provide when using our coupon marketplace. Here's everything we collect, why we collect it, and the choices you have.
We collect only the information reasonably necessary to operate our coupon marketplace, process transactions, maintain accounts, provide support, and protect the Platform.
Account Information — When you create an account, we may collect:
Coupon Information — When you sell a coupon, we may collect:
When you buy a coupon, we may collect information relating to:
Payment Information — When you make a payment, payment processing is handled by our own UPI payment gateway. Transaction-related information is collected and processed directly by SaveHatke.
We may receive transaction-related information such as:
We do not intend to store your complete card, banking, or other sensitive payment credentials on SaveHatke's own systems.
Seller Payout Information — To process eligible seller payouts, we may collect your:
Reviews & Ratings — If you submit a review or rating after a completed transaction, we may collect:
Support Information — If you contact us for assistance, we may collect:
We may collect limited technical information necessary for the operation and security of the Platform, such as:
We do not intentionally collect browsing history outside SaveHatke for advertising or unrelated tracking purposes.
We use collected information for legitimate Platform purposes, including:
To send:
We do not use your personal information to send unrelated promotional communications unless permitted and appropriately consented to under applicable law.
SaveHatke operates as a marketplace where users may buy and sell eligible coupons.
When a seller submits a coupon, we may process the submitted information to determine whether the coupon can be listed.
We may review coupon information for:
When a buyer purchases a coupon, we process the relevant order and transaction information to complete the purchase.
SaveHatke may restrict, remove, reject, suspend, or cancel listings or transactions that violate our Terms & Conditions, involve suspected fraud, or otherwise present a security or compliance concern.
Payments made through SaveHatke are processed directly by our own UPI payment gateway. SaveHatke may receive transaction information necessary to determine whether a payment was successfully completed.
Eligible sellers may receive payouts through their provided UPI ID.
We may retain payout-related information such as:
Users are responsible for providing accurate payout information.
SaveHatke is not responsible for delays or failed payouts caused by incorrect information supplied by the seller or by the relevant payment / banking infrastructure.
SaveHatke may allow users to submit reviews or ratings after eligible transactions.
Reviews should be honest and related to the actual SaveHatke transaction.
We may:
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
Security measures may include:
However, no internet-based service can guarantee absolute security. Users should also protect their authentication credentials and account information.
If we become aware of a security incident that legally requires notification, we will take appropriate steps in accordance with applicable law.
We may share limited information when reasonably necessary to operate SaveHatke, complete transactions, or comply with legal obligations.
SaveHatke processes payments through its own UPI gateway. We do not share transaction information with third-party payment processors.
We may use trusted service providers that help us operate functions such as:
Such providers may process information only as necessary to provide their services.
We may disclose information when required by applicable law, court order, governmental authority, or lawful legal process.
We may disclose information when reasonably necessary to:
If SaveHatke undergoes a merger, acquisition, restructuring, or sale of substantially all of its assets, relevant information may be transferred as part of that transaction, subject to applicable law.
We group cookies into three categories. Essential cookies are always on because the Platform cannot function without them. Analytics and Marketing cookies stay switched off until you choose to allow them, and the scripts behind them are not downloaded before that.
You can review or change your choice at any time using Cookie Settings in the footer of any page. Your choice is stored in a cookie on your device, so it is remembered when you come back, and it applies to that browser only — a different browser, a different device, or a private window will ask again.
Used for signing in, keeping your session secure, protecting our forms against automated abuse, and remembering your cookie choice.
sh_session — SaveHatke · 48 hours · your signed-in session. Contains a random session identifier only.sh_consent — SaveHatke · 180 days · the cookie choice you make on this site.__cf_bm, cf_chl_* — Cloudflare Turnstile · up to 30 minutes · bot and abuse protection on the login and support forms.Aggregated, statistical measurement: how many people visited a page, which coupons get viewed, where people stop. We do not use it to identify you personally.
Used to make the coupon offers you see more relevant and to measure whether our campaigns worked.
We never store payment card details or other sensitive personal data in a cookie.
Subject to applicable law, you may have rights regarding your personal information. These may include:
To exercise a privacy-related right, contact our support team.
We may need to verify your identity before fulfilling certain requests.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Information may be retained while your account remains active.
Buy / sell transactions, payment records, payout records, and related information may be retained for accounting, security, fraud prevention, customer support, and dispute-resolution purposes.
Reviews and ratings may remain available for as long as reasonably necessary for marketplace integrity, unless removed according to our policies.
When an account is deleted, we may remove or anonymize personal information within a reasonable period, subject to:
SaveHatke may process refund requests and transaction disputes relating to coupon purchases.
To investigate a refund or dispute, we may use relevant information including:
We may retain dispute-related information for as long as reasonably necessary to investigate and resolve the matter and protect against fraudulent or repeated claims.
Refund eligibility and procedures are governed by our applicable Terms & Conditions and refund rules.
SaveHatke is operated from India.
If you access SaveHatke from outside India, your information may be processed in India or other locations where our service providers operate.
By using SaveHatke, you acknowledge that your information may be processed in accordance with applicable laws and this Privacy Policy.
We may update this Privacy Policy from time to time to reflect:
When we make changes, we will update the "Last updated" date at the top of this page.
For material changes, we may provide additional notice through appropriate channels such as email or an in-platform notification.
Your continued use of SaveHatke after an updated Privacy Policy becomes effective means you acknowledge the updated policy, subject to applicable law.
If you have questions, concerns, privacy requests, or questions about how SaveHatke handles your information, contact us:
You may also contact us regarding: